Frequently Asked Questions
Everything you need to know about Luseta Beauty products, shipping, and more.
Are Luseta Beauty products sulfate and paraben-free?
Yes, all Luseta Beauty products are formulated without sulfates, parabens, or harsh chemicals to ensure they are safe for all hair types, including color-treated hair.
Do you test your products on animals?
No, Luseta Beauty is a cruelty-free brand. We do not test our finished products or ingredients on animals at any point during the production process.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days, depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products safe for color-treated or chemically treated hair?
Absolutely. Our salon-quality formulas are specifically designed to be gentle, helping to maintain color vibrancy and restore moisture to chemically treated strands.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.